Notes

Thank you; we really appreciate your business! Please be sure to leave us a review upon completion of your project – we reward any reviews with a special gift. Referrals are our lifeline, please tell your neighbors about Valleywide!

Terms

50% is due prior to the beginning of the project. 50% due upon completion.

Customer Satisfaction Statement

At Valleywide Pro Roofing, LLC, we are dedicated to delivering the highest quality roofing services. We adhere strictly to the professional standards and are committed to ensuring your complete satisfaction. If you believe that your rights as a customer have been violated, we encourage you to submit a complaint to the Arizona Registrar of Contractors (AZROC) within 30 days of the incident.

For your convenience, here’s the contact information for the AZROC:

• Phone: (877) 692-9762
• Email: [email protected]
• Address: Arizona Registrar of Contractors, 1700 W. Washington St. Suite 105, Phoenix, AZ 85007-2812
• Website: www.azroc.gov

Please reference our license number ROC# 348219 when submitting your complaint. We value your trust and business, and we stand ready to address any concerns you may have.

Warranty Statement for Roof Replacement Options

Thank you for choosing Valleywide Pro Roofing, LLC for your roofing needs. We are committed to providing high-quality materials and professional installation to ensure the longevity and performance of your new roof. To maximize the lifespan of your roof and maintain warranty coverage, the following warranty terms and conditions apply:

1. Warranty Coverage

All roof replacement options come with a comprehensive warranty that includes:

• Underlayment Warranty: Coverage as per the manufacturer’s warranty, ranging from 10 to 50 years depending on the underlayment type selected.
• Tile Warranty: Coverage as per the manufacturer’s warranty, ranging from 30 years to a lifetime, depending on the type of tile selected (standard concrete, premium concrete, or clay tiles).

2. Maintenance Requirements

To maintain the validity of the warranty beyond the initial 15 years, an annual maintenance package is required. This package is designed to ensure your roof remains in optimal condition and any potential issues are addressed promptly.

• Annual Maintenance Package Cost: $299/year.
• Discounted Maintenance Plan: Customers have the option to pre-pay for maintenance in 5-year bundles at a discounted rate. See below for discounts.

Discounted Rates:

• 5-Year Maintenance Bundle: $1,345 (a savings of $150 compared to annual payments).

3. Manufacturer Warranty Claims

While Valleywide Pro Roofing, LLC provides a workmanship warranty on the installation and materials used, any claims related to the manufacturer’s warranties (underlayment and tiles) must be processed directly through the manufacturer. Our team is available to assist you in facilitating these claims to ensure a smooth and efficient process.

4. Terms and Conditions

• Warranty Activation: The warranty will become effective on the date of completion of the roof installation.
• Maintenance Schedule: The annual maintenance package is mandatory after the initial 5-year period to continue the coverage. Failure to comply with the annual maintenance schedule may void the warranty.
• Coverage Exclusions: The warranty does not cover damage caused by natural disasters, improper use, or modifications made to the roof after installation without prior consultation with Valleywide Pro Roofing, LLC. The warranty does not cover any work performed by other roofing contractors or companies not associated with Valleywide Pro Roofing, LLC.
• Warranty Transfer: The warranty is transferable to a new homeowner upon the sale of the property, provided that all maintenance requirements have been met. A one-time transfer fee of $250 is required to transfer the warranty to the new homeowner.

We appreciate your business and are dedicated to providing you with a roof that offers protection and peace of mind for years to come. If you have any questions regarding the warranty or maintenance packages, please do not hesitate to contact us.